2 - 3 Years
Candidate should have excellent communication skills, min 2 yrs of exp
Job location- Gurgaon & Noida
Salary : 19000 CTC
Remote Support Desk (RSD) Engg.
Full Time Matriculation, Senior Secondary (10+2) and Graduation from recognized Board/ University
Minimum of 2 years of experience. This experience would include all levels of troubleshooting of Desktop/Laptop OS, Outlook, Network Printers and Active Directory. The experience also includes basic knowledge of ticket logging, phone call handling and email management.
1) Very Good written and verbal communication
2) Clear understanding of Remote Infrastructure Management (RIM)
3) Candidates with neutral accent preferred
4) Training/ Experience in Remedy is preferable
5) Excellent Problem Solving Skills
6) ITIL foundation certification would be preferred
7) Excellent Technical Knowledge
8) Able to manage/ influence customers
9) Understanding of ITIL processes.
10) Awareness of working culture for various geographies
|Salary||2 Lac 25 Thousand To 3 Lac 50 Thousand P.A.|
|Industry||IT Hardware / Technical Support / Telecom Engineering|
|Work Experience||2 - 3 Years|
|Qualification||Diploma, B.A, B.C.A, B.Com, B.Sc, B.Tech/B.E, M.C.A, M.Sc, M.Tech|
|Contact Person||Sandeep Kumar|
|Address||E 15 A , WELCOME COMPLEX ,SEC 23-24 ROAD , FARIDABAD|