Desktop Support Engineer

2 - 3 Years

Gurgaon


Job Description

Profile - Desktop Support || Dl-3
salary : - 17000 Ctc.
qualification - Regular Graduate

the Senior It Engineer is Responsible for Providing Support for Incident Resolution and Requests Reported to the Division Service Desk. 3+ Years of Experience Troubleshooting in a Windows Environment, End User Software, Hardware and Working with Advanced Problems Including But Not Limited To, Desktops, Laptops, Tablets, Voip Phones, Printers, and Smart Phones. Experience with Ticketing System.

apply Advanced Troubleshooting Techniques to Resolve Hardware and Software Incidents
provide Support for Email, Hosted Applications, and Desktop, System, and Network Problems.
act as An Escalation Point for Frontline Help Desk Technicians.
walk End Users Through a Series of Troubleshooting Steps to Determine the Severity and Nature of Reported It Problems
analyse and Resolve Incidents and Requests Regarding Use of Application Software or Hardware

Salary 2 Lac To 2 Lac 75 Thousand P.A.
Industry IT Hardware / Technical Support / Telecom Engineering
Work Experience 2 - 3 Years
Qualification Diploma, B.A, B.C.A, B.Sc, B.Tech/B.E, M.C.A

Key Skills

Desktop Support Engineering

Company Profile

Contact Person Sandeep Kumar
Address E 15 WELCOME COMPLEX , SEC 23-24 ROAD , NEAR SANJAY COLONY
Mobile 9999123493
Email ID info.spgd@gmail.com